FAQs

EVERYTHING YOU NEED TO KNOW

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

How long does shipping take?

We usually ship within 2 working days of receiving your order. 

What is your return policy?

We offer a 30-day return policy. You have 30 days from receiving your order to request a return.

What condition does my item need to be in?

Items must be returned in the same condition they were received, unworn or unused, with tags attached and in the original packaging. You’ll also need your receipt or proof of purchase.

When will I receive my refund?

Once we receive and inspect your return, we’ll let you know whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact info@marmorisdrinks.com.

Where should returns be sent?

Approved returns should be sent to:

Via Montenapoleone 8

20121 Milan

Please don’t send an item back before contacting us, as returns sent without prior approval will not be accepted..

Products

Below are some common questions about our products

Is Marmoris sparkling or still?

Approximately 4 kcal per 100ml (around 10 kcal per 250ml can). Essentially zero — a lot less than you’d expect for something that tastes this good.

Is Marmoris vegan?

Sparkling. Each 250ml can is lightly carbonated — enough to feel crisp and refreshing without being overpowering.

Does Marmoris contain caffeine?

No. Marmoris is completely caffeine-free. The energy comes from B vitamins and electrolytes — natural, sustained, and crash-free.

Is Marmoris vegan?

Yes. All Marmoris drinks are 100% vegan and gluten-free, with no artificial sweeteners (we use stevia from the stevia plant).

What is the best time to drink Marmoris?

Honestly? Whenever you need a lift. Morning before your workout, afternoon instead of your third coffee, or as a great-tasting alcohol alternative at night. There’s no wrong answer.

Can I cancel my subscription?

Of course. Cancel any time from your account, with no questions asked. You’re in control.

What is Lion’s Mane?

Lion’s Mane (Hericium erinaceus) is a functional mushroom with well-documented support for cognitive function and mental clarity. It’s been used for centuries — we just made it taste incredible.

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